Frequently Asked Questions


I’ve never been to a cannabis dispensary in Oregon, what should I expect?

Make sure you have your government issued ID or passport available when you enter. Before you can go into the store to view and purchase cannabis you will be required to show your government issued ID to the receptionist.


Are there any restrictions about what kind of government issued ID I can use?

As per the OLCC the following are the only forms of Identification an Oregon licensed marijuana dispensary may accept:

  • An unexpired and unaltered U.S. state or District of Columbia driver license.
  • An unexpired and unaltered identification card issued by a U.S. state, District of Columbia, Puerto Rico, Guam, Northern Mariana Islands, United States Virgin Islands, or American Samoa, with photo, name, date of birth, and physical description.
  • An unexpired and unaltered ID card issued by a federally recognized Indian tribe with photo, name, and date of birth.
  • An unexpired and unaltered passport or unexpired and unaltered passport card.
  • An unexpired and unaltered U.S. military ID card.

* A cannabis retailer may require ID from a person in addition to what is listed above only if the ID is the person’s registry identification card.

*We CANNOT accept Nexus cards – if you are traveling from another country outside of the United States you will need to present your passport.

Here is a link to the OLCC’s guide to acceptable identification for cannabis retail shops:


Do you accept credit or debit cards?

We have an ATM machine inside the dispensary available for your use. Due to federal banking restrictions on the cannabis industry, we are a cash only business.


Can I take Oregon Cannabis products across state lines?

You cannot legally take any Oregon cannabis products outside of the state of Oregon.


Where can I consume cannabis?

As per Oregon state law, cannabis can only be consumed on private property and out of public view.


Can I buy medical cannabis at your dispensary?

If you are an Oregon Medical Marijuana Program card holder, you may purchase medical grade cannabis and cannabis products. You will need to bring your valid OMMP card and your ID every time you stop in to shop with us.


How old do I have to be to come into Urban Farmacy?

All recreational cannabis customers must be 21 with a valid ID as per the list of OLCC acceptable forms of ID. Minors under 21 are not allowed on the premises.

All OMMP card holders must be at least 18 with both a valid OMMP card and a valid ID as per the list of OLCC acceptable forms of ID.


Do you offer a discount to Veterans?

We offer 10% off to all veterans (not to be used in combination with other discounts), just make sure to let the receptionist and your budtender know you’re a veteran. We also offer discounts on select product categories every day of the week!


Why won’t my vape cartridge work with my battery?

All cartridges are 510 thread and fit in most batteries. That said, this issue is single handedly responsible for more user errors and cartridge issues than any other issue. The oil viscosity and type of cartridge used by each company many be different and require a different voltage batteries. This is why each company offers a matching battery for their cartridge, to ensure that the the customer has the proper voltage battery to go with their cartridge. Having the proper voltage battery ensures that your cartridge will work and burns correctly. If you are having trouble with your cartridge make sure you are using the correct voltage battery before you assume the cartridge is defective.